Kaiser Permanente rolled out Abridge ambient AI notes to 24,000+ doctors

What the agent does

During a visit, with the patient's consent, the tool records the conversation. It then drafts a structured clinical note for the electronic health record. The doctor edits and signs it.

How the rollout worked

Kaiser tested the tool for almost a year before the system-wide launch. An earlier pilot by The Permanente Medical Group used 47 physician testers.

What to copy

• Pilot with a small group of motivated clinicians first.
• Make consent and clinician sign-off part of the workflow, not an afterthought.
• Define outcome metrics (note time, after-hours charting) before you scale.

Starter prompt

Written by us. For drafting only. A licensed clinician must review.

Draft a SOAP note from this visit transcript.

Rules:
- Use only facts stated in the transcript. Do not infer diagnoses.
- Mark anything uncertain with [VERIFY].
- List medications exactly as spoken, with dose if stated.
- Put patient-reported symptoms under S, exam findings under O.

Transcript:
{transcript}