Customer SupportLyft
Lyft cut average support resolution time by 87% with a Claude-based assistant
Average resolution time fell by more than 87%, with thousands of requests resolved per day (company claim).
Amazon Bedrock use cases
2 real deployments that used Amazon Bedrock.
Customer SupportDoorDash
DoorDash built a voice AI agent for Dasher support calls with answers in under 2.5 seconds
A voice agent ready for live testing in about two months, answering in 2.5 seconds or less, with 50x more testing capacity.